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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mandi Melden

August 6, 2026

5  out of  5
rating by Mandi Melden
"They saved me a bunch on auto insurance and were so helpful. I got better coverage for less than what I was paying."
We responded:
"Thanks so much for the fantastic rating, Mandi! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Alberto Yesid Acuna

July 30, 2026

5  out of  5
rating by Alberto Yesid Acuna
"El servicio que presta esa agencia es excelente y de confianza, ellos me dieron lo que otros me ofrecieron pero no me lo dieron. Los recomiendo a ojo cerrado"
We responded:
"Hi Alberto, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Rowlett.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Adrian Valdez "
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Anu Rajasekharan Nair

July 30, 2026

5  out of  5
rating by Anu Rajasekharan Nair
"Kelly was awesome with providing all the information needed and with patient follow ups and had very pleasant way of conversation"
We responded:
"Thank you so much for your wonderful feedback of us here at Adrian Valdez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Adrian Valdez’s Insurance Team "
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Eric Collier

July 30, 2026

5  out of  5
rating by Eric Collier
"Kelly at State Farm has really been helpful to me and my family. She one of the Best Insurance Agents I have ever had the pleasure of working with. BIG THANKS TO YOU KELLY"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Rowlett insurance team. "
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Maria Cole

July 28, 2026

5  out of  5
rating by Maria Cole
"Made a quick call to check rental car coverage, got a quick answer while at the rental car counter. Thanks!"
We responded:
"Maria, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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janesha Hughes

July 27, 2026

5  out of  5
rating by janesha Hughes
"Tami was great and amazing. Great customer service kept in touch with me as she said she would. She really kept her word when she called me couple of months ago. I was looking for insurance quote but I had already signed up with the insurance, but I told her in six months I would like to switch to State Farm so I really appreciate Tami for keeping in touch with me now I’m a State Farm family thank you for your outstanding and friendly services. I am really satisfied with the rate. 😁🙏🏾🙏🏾"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Diane McGaffie

July 21, 2026

5  out of  5
rating by Diane McGaffie
"Danny with State Farm Insurance in Texas is absolutely the BEST AGENT EVER! I called and cancelled my insurance by mistake and Danny made it a point to call me back the same day, to correct the error that I had made! Danny provided me with “ EXCELLENT” customer service! Danny you are the “BEST”! Thank you, Diane McG."
We responded:
"Thank you so much for the 5 stars, Diane! We truly appreciate your feedback and are always happy to help whenever you need us. "
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louis larkin

July 18, 2026

5  out of  5
rating by louis larkin
"Tami is wonderful. We had a lot of questions switching from another company to State Farm and she patiently answered all of them to our satisfaction. We will be traveling out of the country when they go into effect and she sent us all of our confirmations prior to our departure, taking that extra concern off of us. Very thorough!"
We responded:
"Thank you so much, Louis! I’m thrilled to hear that Tami was able to make your transition to State Farm smooth and stress-free. She goes above and beyond to make sure our customers feel supported and informed. We’re grateful for the opportunity to serve you and wish you safe and enjoyable travels! If you need anything, don’t hesitate to reach out. -Adrian"
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Melvin Hodge

July 9, 2026

5  out of  5
rating by Melvin Hodge
"I got insurance on my truck not motorcycle"
We responded:
"We are grateful for your 5-star review, Melvin! Thanks for taking a moment to share your positive rating of State Farm Agent Adrian Valdez’s Team here in Rowlett . "
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Pr Ab

July 3, 2026

5  out of  5
rating by Pr Ab
"His customer service is really good"
We responded:
"Thank you so much for the 5-star rating, Pr! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Juan Barrera

July 2, 2026

5  out of  5
rating by Juan Barrera
"Danny was a pleasure to speak to. She superceded my expectations, was very informative and attentive. Her customer service skills are top notch. It was refreshing to know there are great people like her still out there."
We responded:
"Thank you so much for the 5-star rating, Juan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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William Meyers

June 29, 2026

5  out of  5
rating by William Meyers
"Danny was very helpful and answered all my questions. She helped me understand my policy better and provided me with the monthly statement.
Thank you Danny."
We responded:
"William, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Elvin Henry

June 26, 2026

5  out of  5
rating by Elvin Henry
"The agent was very helpful and knowledgeable and informed me about all your policies and what went along with it and help me decide very good phone call Great customer service,"
We responded:
"We appreciate your review, Elvin. We are so happy that you had such a wonderful experience with State Farm Agent Adrian Valdez’s Team here in Rowlett ! "
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Phantaysia Oscar

June 24, 2026

5  out of  5
rating by Phantaysia Oscar
"Tami is amazing! Extremely helpful and prompt. I am so glad she was our sales rep as she made this process super easy. Thank you Tami!"
We responded:
"Phantaysia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Adrian Valdez’s Team here in our Rowlett office. "
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Cris Miles

June 18, 2026

5  out of  5
rating by Cris Miles
"The team here is great! Danny was very helpful"
We responded:
"Thank you for the 5 - Star Review Cris! We really appreciate the kind words about Amelia and our Team. Please let us know if there is anything else we can do for you in the future! "
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andrea benitez

June 16, 2026

5  out of  5
rating by andrea benitez
"Excelente atención de Rosa Hernández muy amable siempre atento profesionalmente excelente servicio todas mis preguntas fueron respondidas y me uní al servicio de aseguranza gracias Rosa por tu paciencia y apoyo bendiciones"
We responded:
"Thank you so much for the 5-star rating, andrea! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Robert Reyna

June 15, 2026

5  out of  5
rating by Robert Reyna
"Tami was very helpful and sweet. She all answered all my questions. I would definitely be going back."
We responded:
"Thank you so much for the 5-star rating, Robert! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Adrien Xavier Hautier

June 12, 2026

5  out of  5
rating by Adrien Xavier Hautier
"Kelly Valdez was amazing to work with! She helped me secure both my homeowners and auto insurance and made the entire process smooth and stress-free. She was professional, responsive, and always willing to answer my questions. I highly recommend her to anyone looking for excellent customer service and insurance guidance. Thank you, Kelly! 😊"
We responded:
"Thank you for taking the time to leave such a great review, Adrien. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Natasha Appelgryn

June 12, 2026

5  out of  5
rating by Natasha Appelgryn
"Kelly was fantastic to work with! She was incredibly helpful, answered all of my questions, and was very patient while I took the time to compare other insurance quotes. In the end, her quote was far superior to the others I received, offering excellent coverage at a great price. I never felt pressured and truly appreciated her professionalism and responsiveness throughout the process. I highly recommend reaching out to Kelly for your insurance needs, you’ll be glad you did!"
We responded:
"Natasha, thank you for your wonderful review of State Farm Agent Adrian Valdez’s Team!"
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DeAnna Mitchell

June 5, 2026

5  out of  5
rating by DeAnna Mitchell
"Danny is awesome, she takes her time when you call in & gives a great walk through of the State Farm app….. she never seems to be in a rush & allows you time to ask any questions you may have!"
We responded:
"Thank you for your kind review of State Farm Agent Adrian Valdez’s Team. We appreciate it!"
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David Roberts

June 5, 2026

5  out of  5
rating by David Roberts
"Dani was courteous, helpful and knowledgeable."
We responded:
"David, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Adrian Valdez’s Team here in our Rowlett office. "
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Alicia Camarca

June 4, 2026

5  out of  5
rating by Alicia Camarca
"Danny was awesome. She was polite, sweet and knowledgeable. I enjoyed our conversation and she saved me a ton of money on my policies."
We responded:
"Thank you for your kind review of State Farm Agent Adrian Valdez’s Team. We appreciate it!"
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Jada King

June 3, 2026

5  out of  5
rating by Jada King
"Danny was absolutely amazing! Super knowledgeable, great personality and when speaking with her i really felt like i was talking to a good neighbor… thats was punny."
We responded:
"Jada, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Adrian Valdez’s Team—we are always here to help!"
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Vivian Roberts

June 2, 2026

5  out of  5
rating by Vivian Roberts
"Dani was very helpful at taking care of all my needs today just as she has in the past."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Adrian Valdez’s Team. "
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Nicole Hosley

May 29, 2026

5  out of  5
rating by Nicole Hosley
"I called in to cancel my policy because my car was totaled due to hail damage. Danny helped and advised that if I was going to get another vehicle within a month that I shouldn’t cancel it, I should just remove options that I didn’t need so that I wouldn’t miss out on my current discounts. All worked out. I’m a satisfied customer."