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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Inwook Chang Youn

September 10, 2026

5  out of  5
rating by Inwook Chang Youn
"Adrian was very effocient and super helpful with resolving the issues around my insurance account. She was very responsible and pleasant to talk as well!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Rowlett insurance team. "
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Eddison Alexander

September 8, 2026

5  out of  5
rating by Eddison Alexander
"Awesome job"
We responded:
"Hi Eddison, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Adrian Valdez’s team.  Please reach out to us if any questions come up!  - Adrian Valdez’s Insurance Team "
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Tennia B

September 4, 2026

5  out of  5
rating by Tennia B
"Wonderful customer service. Calls always returned in a timely manner. Rates are affordable and reasonable. I would definitely recommend this agency."
We responded:
"Thanks so much for the amazing review, Tennia! We really appreciate your support here in Rowlett. Just reach out anytime if you need us - we’re here for you. "
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VeRoNiCa

September 2, 2026

5  out of  5
rating by VeRoNiCa
"Extremely knowledgeable and easy to talk to."
We responded:
"Thanks so much for the amazing review, VeRoNiCa! We really appreciate your support here in Rowlett. Just reach out anytime if you need us - we’re here for you. "
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Kowa Thompson

September 2, 2026

5  out of  5
rating by Kowa Thompson
"I’d like to give a special thanks to Tami for setting with the best policy she could fine , very professional"
We responded:
"Kowa, thank you for your five-star review! I'm so glad to hear that Tami was able to help you out with your insurance. If you need anything else, please feel free to reach out. - Adrian"
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Mark Gannon

September 1, 2026

5  out of  5
rating by Mark Gannon
"Rosa, was awesome! She helped me save money with State Farm and with agent Adrian Veldez. Thank you Rose, Adrian and State Farm."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Shawn Rolle

August 28, 2026

5  out of  5
rating by Shawn Rolle
"Very professional, knowledgeable and helpful resolve any issues or and answer any questions very properly ."
We responded:
"Thank you for the 5-star review, Shawn! We’re proud to serve the Rowlett community and truly appreciate your support. "
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jagade stewart

August 26, 2026

5  out of  5
rating by jagade stewart
"I've been with Adrian for probably 5 or 6 years.They've always done me, right\nAnd I will continue to use them"
We responded:
"Hi Jagade, thank you so much for taking the time to leave us a review! It’s so wonderful to hear that you had such a pleasant experience with us, and that you are pleased with our work. Thank you for choosing State Farm! - Adrian"
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Yun-han Chen

August 26, 2026

5  out of  5
rating by Yun-han Chen
"Handled the requests for both auto and home insurance in very and responsive manner."
We responded:
"Yun-han, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Robert Hawkins

August 20, 2026

5  out of  5
rating by Robert Hawkins
"It was great dealing with Adrian Valdez State Farm they listed to me and gave me everything I needed. Thank you for listening."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Dray Rouwtt

August 18, 2026

5  out of  5
rating by Dray Rouwtt
"Tami really really took care of me and made the process super easy."
We responded:
"Thank you so much for the 5-stars, Dray! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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janesha Hughes

August 13, 2026

5  out of  5
rating by janesha Hughes
"Tami was great and amazing. Great customer service kept in touch with me as she said she would. She really kept her word when she called me couple of months ago. I was looking for insurance quote but I had already signed up with the insurance, but I told her in six months I would like to switch to State Farm so I really appreciate Tami for keeping in touch with me now I’m a State Farm family thank you for your outstanding and friendly services. I am really satisfied with the rate. 😁🙏🏾🙏🏾"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Loyd Evans

August 12, 2026

5  out of  5
rating by Loyd Evans
"I was treated very nice and they seem to do a very well job"
We responded:
"Thank you so much for the 5 stars, Loyd! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Mandi Melden

August 6, 2026

5  out of  5
rating by Mandi Melden
"They saved me a bunch on auto insurance and were so helpful. I got better coverage for less than what I was paying."
We responded:
"Thanks so much for the fantastic rating, Mandi! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Alberto Yesid Acuna

July 30, 2026

5  out of  5
rating by Alberto Yesid Acuna
"El servicio que presta esa agencia es excelente y de confianza, ellos me dieron lo que otros me ofrecieron pero no me lo dieron. Los recomiendo a ojo cerrado"
We responded:
"Hi Alberto, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Rowlett.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Adrian Valdez "
Profile photo of Anu Rajasekharan Nair

Anu Rajasekharan Nair

July 30, 2026

5  out of  5
rating by Anu Rajasekharan Nair
"Kelly was awesome with providing all the information needed and with patient follow ups and had very pleasant way of conversation"
We responded:
"Thank you so much for your wonderful feedback of us here at Adrian Valdez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Adrian Valdez’s Insurance Team "
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Eric Collier

July 30, 2026

5  out of  5
rating by Eric Collier
"Kelly at State Farm has really been helpful to me and my family. She one of the Best Insurance Agents I have ever had the pleasure of working with. BIG THANKS TO YOU KELLY"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Rowlett insurance team. "
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Maria Cole

July 28, 2026

5  out of  5
rating by Maria Cole
"Made a quick call to check rental car coverage, got a quick answer while at the rental car counter. Thanks!"
We responded:
"Maria, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Diane McGaffie

July 21, 2026

5  out of  5
rating by Diane McGaffie
"Danny with State Farm Insurance in Texas is absolutely the BEST AGENT EVER! I called and cancelled my insurance by mistake and Danny made it a point to call me back the same day, to correct the error that I had made! Danny provided me with “ EXCELLENT” customer service! Danny you are the “BEST”! Thank you, Diane McG."
We responded:
"Thank you so much for the 5 stars, Diane! We truly appreciate your feedback and are always happy to help whenever you need us. "
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louis larkin

July 18, 2026

5  out of  5
rating by louis larkin
"Tami is wonderful. We had a lot of questions switching from another company to State Farm and she patiently answered all of them to our satisfaction. We will be traveling out of the country when they go into effect and she sent us all of our confirmations prior to our departure, taking that extra concern off of us. Very thorough!"
We responded:
"Thank you so much, Louis! I’m thrilled to hear that Tami was able to make your transition to State Farm smooth and stress-free. She goes above and beyond to make sure our customers feel supported and informed. We’re grateful for the opportunity to serve you and wish you safe and enjoyable travels! If you need anything, don’t hesitate to reach out. -Adrian"
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Melvin Hodge

July 9, 2026

5  out of  5
rating by Melvin Hodge
"I got insurance on my truck not motorcycle"
We responded:
"We are grateful for your 5-star review, Melvin! Thanks for taking a moment to share your positive rating of State Farm Agent Adrian Valdez’s Team here in Rowlett . "
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Pr Ab

July 3, 2026

5  out of  5
rating by Pr Ab
"His customer service is really good"
We responded:
"Thank you so much for the 5-star rating, Pr! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Juan Barrera

July 2, 2026

5  out of  5
rating by Juan Barrera
"Danny was a pleasure to speak to. She superceded my expectations, was very informative and attentive. Her customer service skills are top notch. It was refreshing to know there are great people like her still out there."
We responded:
"Thank you so much for the 5-star rating, Juan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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William Meyers

June 29, 2026

5  out of  5
rating by William Meyers
"Danny was very helpful and answered all my questions. She helped me understand my policy better and provided me with the monthly statement.
Thank you Danny."
We responded:
"William, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Elvin Henry

June 26, 2026

5  out of  5
rating by Elvin Henry
"The agent was very helpful and knowledgeable and informed me about all your policies and what went along with it and help me decide very good phone call Great customer service,"
We responded:
"We appreciate your review, Elvin. We are so happy that you had such a wonderful experience with State Farm Agent Adrian Valdez’s Team here in Rowlett ! "