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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dana higgins

November 3, 2026

5  out of  5
rating by dana higgins
"Everything was good"
We responded:
"We appreciate your review, dana. We are so happy that you had such a wonderful experience with State Farm Agent Adrian Valdez’s Team here in Rowlett ! "
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Mark Gannon

November 2, 2026

5  out of  5
rating by Mark Gannon
"Thank you all at State Farm.
Great people in Mr. Adrian Valdez office are awesome. Call them for all of your Insurance needs. They will get you all that you might need. Thanks, State Farm!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Moe baloch

October 27, 2026

5  out of  5
rating by Moe baloch
"Customer service is awesome"
We responded:
"Moe, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Adrian Valdez and Team "
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Joe

October 26, 2026

5  out of  5
rating by Joe
"Tammy Holden Lira at Adrian Valdez insurance, a State Farm broker goes above and beyond. I’ve been w/ State Farm for most of personal assets for at least 40 years. I’ve had 2 other brokers she’s the 3rd and best. She came to my door step to get my signature when timing was crucial. I’m selling all my assets 300mi away on STX currently. When it all relocates, she gets it all. She’s a 5star Rockstar. Way to go Tammy."
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Cass Cass

October 22, 2026

5  out of  5
rating by Cass Cass
"I spoke to tami she was amazing and super nice ! I recommend!"
We responded:
"Cass, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Rowlett insurance team is always here and happy to help. "
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KG Nair

October 21, 2026

1  out of  5
rating by KG Nair
"Danny has been great helping me with my insurance policy information within minutes whenever I call . She is very pleasant to talk to and answers my questions very promptly. She is very patient, listens attentively and responds accordingly. Thank you Danny!

KG"
We responded:
"KG Nair, thank you for your kind words about Tami and our insurance services! We're thrilled you had a positive experience working with Tami and appreciate your confidence in referring us to others. If you need insurance assistance in the future, please don't hesitate to contact our team. We’re here to help. -Adrian"
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Juan Cabrera

October 21, 2026

5  out of  5
rating by Juan Cabrera
"I requested a quote from state farm.com and at the end it asked me to send it to agent. Tami contacted me first thing in the morning the next day and confirmed all my needs and answered all my questions even after the policies went into effect.

Had an amazing experience from start to finish. Thank you Tami!"
We responded:
"Juan, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Rowlett. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Adrian Valdez and Team "
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Don Rayford

October 16, 2026

5  out of  5
rating by Don Rayford
"Good"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Rowlett to know you had such a great experience with us. "
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samuel gyempeh

October 15, 2026

5  out of  5
rating by samuel gyempeh
"Great customer service from Tami, she was very helpful with finding me lower rates which was awesome."
We responded:
"Hello Samuel! We are happy to know your customer service experience from Diana was great! Please let us know if you have any questions in the future!"
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Cesar toledo

October 8, 2026

5  out of  5
rating by Cesar toledo
"Danny is super attentive and understands the situation of the customers and explains everything to you perfectly"
We responded:
"Thank you so much for your kind review, Cesar!  If you need insurance assistance, we are just an email or call away! - Adrian Valdez, your State Farm Agent   "
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DEANNA HOLIFIELD

September 29, 2026

5  out of  5
rating by DEANNA HOLIFIELD
"You don’t experience sales people very often that are both efficient and knowledgeable and lighthearted. It was a pleasure."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Rowlett. "
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Pam Nowell

September 29, 2026

5  out of  5
rating by Pam Nowell
"I always have trouble with safe and drive. She was very nice and very helpful. 😊"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Adrian Valdez’s Team! We deeply appreciate your kind words here in Rowlett . "
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STEVEN EASTRIDGE

September 29, 2026

5  out of  5
rating by STEVEN EASTRIDGE
"Tami was amazing helping me out. She was patient, professional and prompt. I will definitely be working with her in the future."
We responded:
"Thank you so much for your kind review, STEVEN!  If you need insurance assistance, we are just an email or call away! - Adrian Valdez, your State Farm Agent   "
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Karen Hamil

September 26, 2026

5  out of  5
rating by Karen Hamil
"Everything was handled perfectly. I received a request by phone to give me a quote. Agent was professional and a great listener. I checked with my current Agency and could not match SF quote so I switched to SF and that was handled perfectly while saving me $70 a month, giving me better coverage a , a lower deductible and adding renters insurance as well. I’m extremely happy. The final story will be if I ever have to make a claim."
We responded:
"Thank you for the 5-star review of Adrian Valdez’s team - we really appreciate your kind words! "
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Luke Puchalski

September 24, 2026

5  out of  5
rating by Luke Puchalski
"Getting renter’s insurance was an easy process. Danny was very helpful and courteous."
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Paul Savage

September 24, 2026

5  out of  5
rating by Paul Savage
"Awesome service"
We responded:
"Thanks so much for the amazing review, Paul! We really appreciate your support here in Rowlett. Just reach out anytime if you need us - we’re here for you. "
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Bad 2 Da Bone

September 21, 2026

5  out of  5
rating by Bad 2 Da Bone
"Tami is very knowledgeable, helpful, patient, courteous, and friendly. She provides quick responses and continuously crunches numbers so I could get the best price possible."
We responded:
"Thank you so much for the 5 stars, Bad! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Enrique Durand

September 17, 2026

5  out of  5
rating by Enrique Durand
"Daniela was very professional, patient and she is nice."
We responded:
"Enrique, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Nabeel Syed

September 17, 2026

5  out of  5
rating by Nabeel Syed
"Fantastic service and great rates!I had an amazing experience working with State Farm to get better rates on my auto insurance. My customer service agent, Tami, was absolutely great to work with. She made the entire process quick, easy, and saved me money. Highly recommend!"
We responded:
"Thank you so much for your wonderful feedback of us here at Adrian Valdez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Adrian Valdez’s Insurance Team "
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Inwook Chang Youn

September 10, 2026

5  out of  5
rating by Inwook Chang Youn
"Adrian was very effocient and super helpful with resolving the issues around my insurance account. She was very responsible and pleasant to talk as well!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Rowlett insurance team. "
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Eddison Alexander

September 8, 2026

5  out of  5
rating by Eddison Alexander
"Awesome job"
We responded:
"Hi Eddison, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Adrian Valdez’s team.  Please reach out to us if any questions come up!  - Adrian Valdez’s Insurance Team "
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Tennia B

September 4, 2026

5  out of  5
rating by Tennia B
"Wonderful customer service. Calls always returned in a timely manner. Rates are affordable and reasonable. I would definitely recommend this agency."
We responded:
"Thanks so much for the amazing review, Tennia! We really appreciate your support here in Rowlett. Just reach out anytime if you need us - we’re here for you. "
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VeRoNiCa

September 2, 2026

5  out of  5
rating by VeRoNiCa
"Extremely knowledgeable and easy to talk to."
We responded:
"Thanks so much for the amazing review, VeRoNiCa! We really appreciate your support here in Rowlett. Just reach out anytime if you need us - we’re here for you. "
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Kowa Thompson

September 2, 2026

5  out of  5
rating by Kowa Thompson
"I’d like to give a special thanks to Tami for setting with the best policy she could fine , very professional"
We responded:
"Kowa, thank you for your five-star review! I'm so glad to hear that Tami was able to help you out with your insurance. If you need anything else, please feel free to reach out. - Adrian"
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Shawn Rolle

August 28, 2026

5  out of  5
rating by Shawn Rolle
"Very professional, knowledgeable and helpful resolve any issues or and answer any questions very properly ."
We responded:
"Thank you for the 5-star review, Shawn! We’re proud to serve the Rowlett community and truly appreciate your support. "